777ko Privacy Policy — Your Information Is Safe With Us

777ko (referred to herein as "we" or "the platform") is an internationally licensed online gaming and Sports Betting platform. This Privacy Policy explains what information we collect from you, why we collect it, and how we keep it secure.

This Privacy Policy applies to the 777ko website, mobile application, and all related services. It takes effect whenever you access our platform, create an account, or use any of our services.

We believe transparency is the foundation of a healthy user-platform relationship. That is why this policy is written in plain, accessible language so you can easily understand it.

777ko collects only the information necessary to provide our services. The types of information we collect:

We collect only information you provide directly and data generated automatically through your use of the platform. Sensitive personal information — such as religion or political views — is never collected.

777ko uses your information solely for the following purposes:

• Account management: To complete registration, verify your identity, and secure your account.
• Service Delivery: To keep gaming, betting, deposit, and withdrawal services running smoothly.
• Security Assurance: To detect and prevent fraud, money laundering, and illegal activity.
• Customer Support: To respond to your complaints and questions and to resolve any issues.
• Promotions & Offers: To send you relevant bonuses and offers based on your preferences (you may opt out at any time).
• Legal obligations: To meet regulatory requirements and assist with legal investigations.
• Service Improvement: To analyze user experience and further improve the platform.

Your information will not be used for any purpose beyond what you have consented to. You may opt out of marketing communications at any time.

777ko does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

• Payment Processing: Necessary information is shared to process Mobile Banking, Nagad, Rocket, and crypto payments.
• KYC verification providers: With licensed institutions for identity and age verification.
• Regulatory Authority: Upon legal request from licensing authorities and law enforcement agencies.
• Technology Partners: Technology service providers who operate the platform and are bound by our data privacy agreements.

777ko uses cookies and similar tracking technologies in your browser. These cookies help improve your browsing experience and ensure the platform functions properly.

The types of cookies we use:

• Essential cookies: Required for login sessions, security, and core platform functionality — these cannot be disabled.
• Performance Cookies: To analyze which pages are most visited (anonymous data).
• Functionality Cookies: To remember your language, location, and preferences.
• Marketing Cookies: To show relevant ads and offers — you can opt out of these at any time.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect certain platform features.

777ko applies multiple layers of security measures to protect your information:

• SSL/TLS encryption: 256-bit encryption is applied to all data transmissions.
• Two-Factor Authentication (2FA): An additional layer of security for accessing your account.
• Firewall Protection: Advanced firewall and intrusion detection systems.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.
• Restricted Access: Only authorized personnel have access to your information.
• Data Backup: Secure, encrypted backups are maintained on a regular basis.

Under GDPR and applicable international data protection laws, you have the following rights:

To exercise any of these rights, please contact our support team. We will respond within 30 days of receiving your request. In some cases, legal obligations may prevent us from deleting certain information.

777ko retains your information only for as long as necessary. Retention periods by data type:

• Account information: Up to 5 years after account closure (as required by law).
• Transaction Records: Minimum 5 years (in accordance with Anti-Money Laundering laws).
• KYC Documents: 5 years after account closure.
• Communication Logs: Customer service records are retained for up to 3 years.
• Cookie data: Maximum 1 year.
• Marketing Preferences: Until you make changes.

All data is securely deleted or anonymized once the specified retention period has ended.

777ko strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or process any personal information from minors.

• Age verification is mandatory at the time of registration.
• Accounts suspected of underage use are suspended immediately.
• If it is found that information from a minor has been collected inadvertently, it will be deleted immediately.

777ko may update this Privacy Policy from time to time. For any significant changes:

• You will be notified via email or platform notification.
• The date of any changes will always be noted at the top of this page.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.
• If you do not agree to the updated policy, you may request closure of your account.

The most recent version of this page is always the version in effect. We recommend visiting this page from time to time.

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to our dedicated privacy team:

• Email: [email protected]
• Live Chat: Live chat available directly after logging into the platform.
• Support Hours: 7 days a week, 24 hours a day.
• Response Time: Typically within 48 hours.